Wednesday, January 25, 2006

Ergonomics and Modern Workspace Design

At the end of the nineteenth century, Frederick Winslow Taylor went to work at Bethlehem Steel. Upon observing the workers shoveling coal, Taylor had an idea. He assigned each worker a shovel that was of a size and weight ideally suited to the worker’s own body structure. With the new shovels, the workers became triply effective, Bethlehem Steel was able to reduce its cost by half, and get the same amount of work out of 140 employees that it once got out of 400.

Today, few businesses need concern themselves with optimizing their employees’ coal-shoveling potentialities, but workers are breaking their backs at a whole new kind of grind, spending up to fourteen hours a day at a desk in front of a computer. That is why ergonomics, the study and integration of human well-being principles into systems designs, has become an integral part of the creation of modern workspaces.

There are several areas of ergonomics to consider when designing or redesigning an office space. Arguably the most important of these is the physical aspect. The average worker pushes his or her body to the limit every day simply by sitting in a chair, motionless save for fingers flashing over the keyboard, and hands and arms controlling the mouse.

It doesn’t seem like a punishing physical task, but according to the Bureau of Labor Statistics, Repetitive Stress Injuries (RSIs), such as Carpel Tunnel Syndrome, are the single fastest-growing work-related illness, costing businesses as much as 30 billion dollars a year, and all due to just sitting at a desk typing.

Physical ergonomics, then, is concerned with office tools and supplies geared towards allowing people to work efficiently, productively, and painlessly. The major product issues in this category surround chairs, keyboards, and mice. There are many of these type of ‘ergonomic’ products on the market, but experts say that virtually none of these actually do the job right..

A huge demand for ergonomic office furniture and supplies has led to an unfortunate wave of products being advertised as ‘ergonomic,’ when they are anything but. At this point, there is absolutely no system in place regulating what can or cannot be marketed as such, so it’s wise to shop around. Ergonomists suggest that businesses consult – surprise, surprise – ergonomists, before overhauling a work environment.

However, without resorting to a process of drastic remodeling, employers can vastly improve physical ergonomics by providing free classes in which workers can learn to use their own bodies ergonomically. After all, you can have the best office chair in the world, but if you don’t know how to sit in it, you will always be uncomfortable. Classes in the Alexander Technique, Tai Chi, and yoga can do huge things for physical health in the workplace, and lead to a reduction in work-related injuries, which in turn shrinks the cost to businesses of paying out for sick days and sick workers.

Another crucial area of ergonomics is engineering psychology, or cognitive ergonomics. This area is born out of the philosophy that a happy worker is a productive worker, and to be happy, a worker has to not dread going in to the office every day. Cluttered, messy, overwhelming, or generally unpleasant workstations are the cause of this ennui for more than 50% of all office employees in the US, according to a recent Logitech survey.

The word of the day in ergonomic workspace design is to say goodbye to those cubicles! In practice, open, dynamic work areas are proving to be hotbeds of employee creativity and productivity. It is true that privacy is often cited as a workplace must-have, but the benefits of a spatially unrestricted environment in which workers are able to easily collaborate, communicate, and problem-solve are far greater.

A ‘war room’ style workspace, or what is called ‘radical collocation’ is gaining in popularity amongst fast-growing IT businesses. This environment normally involves a large, open space with tables around the center for collaborative work, and more enclosed spaces around the edge of the room for solo projects and private conferences.

Ideally, these workspaces will be furnished as dynamically as possible, with lightweight, easily movable furniture that can be regularly reconfigured to meet the needs of the day. Studies show that employees who are given the opportunity to contribute to the shaping of their work environment demonstrate high levels of commitment to their jobs, which translates into increased productivity, low turnover rates, fewer sick days, and even increased neatness and conscientious behavior.

This sort of open, flexible environment also provides ample opportunity for workers to move around, which has both cognitive and physical ergonomic benefits. Staying in the same position, at the same desk, day after day, is not conducive in allowing human beings to function at their best.

Rather than assigning desks, ergonomic workspace design involves employees being able to move freely from workstation to workstation, library to hot desk to breakout room, depending on what they need to do. This strategy works best in a wireless environment, and overall leads to reduced clutter, increased creativity and job commitment, and better employee health.

For a new business, beginning ergonomically is a must. It is an investment in cutting future costs by ensuring the on-site well-being of employees. When starting from scratch, ergonomic design can actually be cheaper than creating a conventional office environment, because it eliminates many of the expensive borders and limitations – everything from walls to wiring – that so many drab, gray, airless office spaces labor under.

For an established business, coming around to ergonomics can prove to be a great expense, and with so many products and services out there pushing themselves as the ergo-solution of the day, it can be hard not to go over-budget. However, the time of the isolated, burnt-out cubicle employee is drawing to a close, and to compete with the satisfied, energized workers found in modern office spaces, traditional businesses are going to have to come around eventually.

In the end, it’s just a matter of identifying the point at which the costs of dealing with unhappy, uncomfortable workers begins to be outweighed by the benefits of making the change in favor of better quality work, lower absenteeism, consistently met deadlines, and fewer errors. Yes, the transition to ergonomic workspace design can be expensive, but ultimately, it could save your business.

http://www.bizsession.com

Monday, January 23, 2006

Business Consulting in Contemporary Companies

Today’s business world demands maximum efficiency and future vision in order to succeed amidst intense competition. Consequently, businesses of all sectors and sizes find themselves turning to expert consultants to give them the decided edge in providing superior products and services.

Many leading experts have estimated that companies lose up to as much as 35 percent of their operating budget due primarily to inefficient procedures. In order to improve this trend, business consultants are retained to evaluate company strategy and initiate structural changes. Just as today’s organization is composed of increasing areas of expertise, consultants specialize in many areas including finance, marketing, development, and operations.

Regardless of industry, communication is an essential element to the success of any organization. Whether dealing with an external client or internal processes, companies are defined by the quality and consistency of their communication. Many business consultants begin with this premise, and employ a system-wide audit of communication to assess strengths and weaknesses.

Consultants’ focus on communication can lead to dramatic workplace developments and improvements with customers. A necessary beginning is to examine the mission and vision of an organization. Does the business execute its intended plan, or does it need to redefine its strategy? Similarly, business consultants devote special attention to the defined roles and responsibilities within an organization. Analysis of formal communication networks will indicate if a business is utilizing an appropriately designed system for sharing information.

Consultants will use their conclusions to determine if the company ideals are being accurately implemented amongst the staff and conveyed to the public. If the agency message is not in alignment with the communicated reality, ambiguity will obscure productivity and incur confusion for employees and customers alike.

Another main focus of consultants across all industries is the area of leadership. Organizational management not only holds the responsibility of decisions which determine the direction of the company, but also influence the workplace culture and corresponding attitudes of employees. Business consultants spend considerable time in the realm of leadership training and executive coaching. Through their guidance, managers are provided the necessary tools to enhance their performance appraisal systems and overall feedback with employees. When an organization can promote a culture of recognition, respect, dedication, and clear expectations it will energize the productivity and satisfaction of its workforce.

In order to successfully contract with a consultant, you must carefully examine your own needs and motivations. Are you prepared to accept the recommendations of a third-party observer, or are you hoping to find a consultant to validate your own ideas? Remember it might be necessary to implement dramatic changes to the structure and strategy of your business. Only when you make the commitment to endorse the proposed advice, regardless of your level of familiarity with any corresponding concepts, are you capable of utilizing a business consultant effectively.

Given all that is at stake, it is essential to select a consultant with the appropriate skill set to address your areas of concern. Of course, not every consultant is armed with a magic wand for curing the ailments of any business. Do your homework with thorough research of your consultant’s experience and references. Has your prospect worked with similar industries in terms of size and scope of service? Success stories and testimonials will reflect strongly on the credibility and promise of a business consultant. Also, determine the bottom line you want to accomplish. Decide if you require the diverse talents of a full service consulting firm or the individual specialization of a private consultant.

The demand for expert advice has never been higher. Business consulting can provide valuable recommendations that have a direct and immediate impact on the performance of a company. In order to capitalize on this trend, be sure to do a comprehensive needs-analysis and carefully select the best talent capable of advancing your business to the next level.

http://www.bizsession.com

Friday, January 20, 2006

Discount Travel at Its Best

If you can manage it, discount travel is the best way to go. There are many ways in which you can go about saving money on airline tickets. You can save scores of money if you purchase your airline tickets at the last minute. Airlines are desperate to sell empty seats on upcoming flights - especially those that leave on Saturday and return on the following Monday or Tuesday. If you are just looking to take a mini vacation this would be an excellent way of getting discount travel.

Another exciting and useful way to gain discount travel is through frequent flyer and other loyalty programs. If you use a credit card and rewards airline miles for every dollar spent you can make an investment towards your next trip. You will find that whenever you rent a car, book a hotel room, or purchase an airline ticket, you are joined to that company’s loyalty program. This widens your scope for traveling options and possibilities. Once you are apart of one frequent flyer plan, the sky is the limit.

Booking flights during low seasonal periods is another great tactic on earning discount travel. If you wanted to travel to Australia, for example, the best time to go would be between June and September. This is when tourism is at its low point so cheap seats will be easier to come by.
Another way to obtain discount airline tickets is to book connecting flights instead of direct flights. However, this may not be the best solution. It will indeed lower your airfare but can cause problems, especially in the winter when storms fall at the drop of a hat. If your connecting flight is delayed you will have no choice but to wait, and it can become quite the hassle. There is also a greater risk in your luggage being misplaced.

In the end, it is your final decision on what you believe is the best way to achieve discount airline tickets. Remember to find the best deal that suits you and all of your needs, and that purchasing last minute tickets is your best hope for a discount.

Even if you choose to obtain discount travel, you want to make sure you will have security benefits (e.g. ensuring your luggage is taken care of). Traveling at a cheaper rate shouldn’t mean that you lose benefits and security. When you plan your vacation and are looking for a discount, be sure to find the best arrangement for you. After all, you want to enjoy your vacation.

http://www.bizsession.com

Printing For Your Business

The printer your choose for your business can make all the difference when it comes to the final product and what you get for your money. But beyond the regular choices that have traditionally been available, many businesses are choosing to use online printing services to add value to their purchase, and ease to their printing experience.

Printing online has become an extremely common and readily available service. It is quite cost effective and can save you a very large amount of time when the alternative means traveling to the printer’s location, and possibly waiting in line even before you’re served.

Online printing services include all of the standard options available at traditional printing companies. These options include:

- Address Labels
- Address Stamps
- Announcements
- Business Cards
- Business Card Magnets
- Business Checks
- Business Forms
- Envelopes
- Invitations
- Labels
- Letterhead
- Magnetic Signs
- Mailing Envelopes
- Memo Pads
- Mouse Pads
- Note Cards
- Personal Stationery
- Post-it® Notes
- Postcards
- Promotional Items
- Rubber Stamps
- Signs & Banners

Furthermore, online printing companies will often offer additional types of products that are ordered less frequently, but that are very handy in more specific circumstances. Such additional products include:

- Announcements
- Calendars
- Custom T-shirts
- Gifts & Apparel
- Golf Balls
- Note Cards
- Party Invitations
- Personal Stationery
- Photo Cards
- Photo Coasters
- Photo Mugs
- Photo Note Cubes
- Photo Ornaments
- Photo Plates
- Photo Playing Cards
- Photo Puzzles
- Post-it® Notes
- Refrigerator Magnets
- Rubber Stamps
- Sweatshirts

The most important thing to watch out for when you’re shopping around for an online printing company is the minimum and maximum quantities, which may limit the type of purchases that you can make (for example, if you need ten mouse pads, but the minimum purchase is one hundred, this will not exactly be an ideal situation for you), as well as the shipping costs. Some have free shipping options, while others only offer shipping and handling that is prohibitive for even the largest corporation. Make sure that you look into these details before you begin shopping.

Otherwise, you’ll love the many options and conveniences that you can enjoy from online printing.

http://www.bizsession.com

Branding Yourself for Successful Marketing

Since the late 90’s branding has been one of the hottest marketing concepts in the world – especially the online world. But how do you brand when you’re and individual, and not a multi-million dollar organization? Naturally, you won’t be buying a commercial spot during the next Super Bowl, but there are still ways for you to make a prospective client remember you after they’ve clicked through your website.

First, you need to keep in mind the fact that the majority of people who are your potential customers are seeking a person who can be trusted; so your goal is to make yourself trustworthy, and express that fact on your website and other marketing efforts.

Now that you’ve adopted that concept as the basis for your branding, here are some more worthwhile tactics that will help you to brand yourself as a trustworthy specialist in your niche market.

- Tell people about yourself – talk about what you do, and how you do it! Sure, all the marketing experts tell you to concentrate on benefits when you’re writing your marketing material, and that’s true, but don’t forget to say what it is that you do, how you do it, and why you’re an expert.

- Go above and beyond – if there’s one thing that customers love, no matter who they are, it’s free stuff. So take advantage of this, and give each and every one of your customers a bonus when they hire you. Remember, though, you want this freebie to be something that will make them remember you. Make your customer want to say “wow”, and make it compliment what your customer has paid for.

- Take advantage of Joint Ventures – Share the love with other businesses that compliment your own. This way, you’re not in direct competition with one another, and not losing clients to each other, but are instead able to refer clients who will require the other service along with yours. You’ll endorse each others businesses in your newsletters, and you can even bundle their services with yours. Share catalogs, or do tele-seminars together.

Your creativity is the only limit to what branding techniques you can use and enjoy, and as you can see, it really has very little to do with the size of your bank account. In fact, so much of it is absolutely free – and you know how we all like freebies!

http://www.bizsession.com

Thursday, January 19, 2006

Choosing a Web Host That Can Accommodate Your Business

In deciding on the Web Host that you will ultimately go with careful time and attention should go into understanding the type of hosting services that will be made available to you.

You can opt to go with your Internet Service Provider for hosting in fact. This is convenient when it comes time to receive an invoice and when you pay your bills. You can pay for both your Internet access service and your Web hosting service all at the same time. Before deciding on this choice, however, consider what you will actually be getting by way of technical support.

With an Internet Service Provider the support that you can expect will be along the lines of troubleshooting with any of your Internet access concerns. ISP’s also maintain banks of modems. So the ISP’s are very much geared to servicing specific needs, however, when it comes to the user receiving special attention and support they are not likely to have these needs met from an ISP. On the other hand, with a good Web host you will benefit from service technicians whose focus is on being certain that your site will operate efficiently and that it will always be up and running well whenever the public wishes to view it, without having to suffer any expense of costly down time. This is a definite advantage over all.

When you are deciding on which Web host to go with consideration should be given to knowing that the host can accommodate your site’s size. It is not unusual, that, for a first time web site owner, an initial web site size will change in time. As your site grows in scope and popularity for instance, you may find it necessary to change hosts if they cannot accommodate your growth.

A good Web host can play a big role in the success of your site. For this reason you will want to select your host carefully, keeping in mind that you will ideally want to go with a host that will

How far can your Web host take you? The success of a well-designed site hosted by an expert provider might surprise you, so it is a good idea to choose a company that can support the growth of your business. If you need to upgrade, integrate complex applications, or move to a dedicated server, you do not want to be limited by the scope of your provider.

You will find that different hosting companies may focus on some, a few, or maybe all segments of the Web market. Some design their services for personal Websites and small businesses, others concentrate on high-performance E-Commerce sites, and many offer a variety of mid-range services.

It is a good idea to ask hosting companies for the domain names of a few representative sites. You will get a feel for the size and complexity of the sites the company supports. This will also allow you to check the speed of their network connections at the same time.


http://www.bizsession.com

Even Small Business Need a Logo for Marketing Success

It isn’t just the large corporations who need to have logos to be recognized in today’s marketplace. Experts agree that all entrepreneurs should be encouraged to work on branding their own businesses, beginning with a logo and followed by a consistent and effective marketing strategy.

However, the logic behind this reasoning hasn’t always been explained in any great detail. The following are some of the primary benefits of having a quality logo as a part of your marketing strategy and branding effort.

- Logos make your company look larger and more established. Even if your letterhead is printed off on your own printer, instead of provided by a printing company, as long as it includes a logo, you’ll look much more credible than you would with a regular white sheet of paper.

- Logos allow others to better remember your business. A logo makes a greater statement than simple text as it allows the eye to linger and might even encourage the viewer to ponder it for a moment. Instead of reading – an almost reflexive reaction – a logo actually has to be looked at.

- A logo will attract more clients, as it gives the impression of representing a well defined company. It may not only influence a person’s purchasing decision, but also the overall view of the company.

- Branding is a popular marketing tactic, and a logo is the core element of branding. Branding with your logo involves building an image of greatness and identity.

- Logos help to explain your company and its name in a single image. Even without reading your website or literature, and without visiting a store or location, you can learn a lot about a company, even if it’s just to get a feeling about what they’re about without any specifics.

- Perhaps best of all is the fact that logos make your company more likable to your clients. This is especially true in the case of a company name that is hard to remember or difficult to pronounce. Instead of struggling to make an association with you, the appealing logo will stand out in their minds. Furthermore, the logo will help to reinforce the name, making it easier to remember than it would be on its own.

- Logos help to differentiate you from your competition.

All of these benefits given to your business from a simple logo are well worth your investment in hiring the professional logo designer. It’s a one time cots that will boost your business and your confidence.

http://www.bizsession.com

Customer Service is Vital for the Whole Team

When it comes to customer service, the obvious thing is to train only the customer service team in giving the best and most professional support to your clients. However, the most effective and successful companies have recognized that it’s much more practical to train everybody in the business for proper customer service, from the top of the ranks, all the way down. Where this is becoming especially vital is in the IT department. IT professionals have an odd reputation for being extremely technically capable, but not as well trained in the customer service department as they could – and should – be.

The fact is that having satisfactory technical abilities is only half of providing proper assistance to customers both externally, and internally (to other team members). The other half of providing this assistance includes support, understanding, and cooperation so that customer satisfaction is the result.

Therefore, even if your customer service team is well versed in customer service methods and techniques, make sure that the rest of your teams are also privy to this information with the proper customer service training. This should include teaching each team member:

-Customer issue resolution
-The importance of customer satisfaction (for present and future reasons)
-How to understand and adequately fulfill the expectations of customers
-How to create rapport and build trust among customers so that you’re working with them instead of “for” or “against” them in any given task.
-Understanding cultural differences and how to handle diverse situations.

The main lesson overall should be to recognize that the entire mission of a business has to do with improving the ability to reliably and unfailingly bring the customers what they want and what they need.

Therefore, the real work required is in:

-The process of friendliness to customers
-The commitment of employees to bringing superior customer service
-Excellence in dialog with customers.

Not only should each team member be taught this, but training should continue regularly. This means that your employees shouldn’t just be trained in customer service when they join the team, but they should frequently have this training reinforced and updated to ensure that the information and practices remain fresh, and any new movements in customer service are applied in the best possible ways.
Customer service is the key to any successful business, so it is important that all of your team members are continuously familiar and comfortable with practicing these techniques and methods.

http://www.bizsession.com

Why Would Anyone Start Their Own Business?

Though starting your own business does mean that you’ll be stepping away from the relative security of a regular paycheck, having the desire to own your own business does not necessarily mean that you’ve lost your mind. Nor does it mean that you’ve lost your ability to face reality. In fact, small businesses are the very foundation upon which every developed country has been built. They’re much more successful than they get credit for.

For a while, it was believed that small businesses were on their way out, and that they were doomed to be consumed by large corporations, the internet has turned that direction right around. The internet has allowed smaller businesses to have access to features that used to be very costly. For example, the internet has allowed small businesses to market themselves on a much lower budget, and cater to clients farther away than their specific geographic location.

Though it is true that many larger businesses do have a number of advantages over the “little guy”, there are a great number of advantages that small businesses experience, too. These can explain the draw to begin your own small business and join the millions who have enjoyed the experience in the past.
These advantages include:

- Doing it Your Way – there is something very refreshing to many people to be able to run a business using your own ideas and values, instead of having to follow the policies of others. You’ll enjoy facing challenges, and feel pride in your own achievements. Little is more fulfilling to an entrepreneur than starting a business and watching it grow.

- Freedom – The more successful your business becomes, the more you will be able to enjoy using your creativity and your time the way you want to. Certainly, it’s a lot of work, but you’re working for your own cause, and you’re making your own rules. This makes it a great way to earn a living, while enabling you to work your schedule to the way that you need it to be.

- Additional Income – Not every small business is meant to be a person’s sole source of income. In fact, people such as “stay-at-home” moms and retirees are now finding that beginning their own micro-businesses is a fantastic way to make some additional money whenever they get a free moment…if they get a free moment.

Of course, everybody has their own reasons for starting their own business, but these are some of the major ones. With good planning and realistic goals, it is possible to successfully start your own small business.

http://www.bizsession.com

Wednesday, January 18, 2006

How to Buy the Perfect Pen

Though pens may seem like a relatively simple and obvious purchase, they can make the difference between a quality result and a “satisfactory” result, and can also make a different impression that will reflect upon you. Not to mention the fact that everybody has a certain feel, style, and grip that they prefer, which helps quite a bit with writer’s cramp and Carpal tunnel prevention.

There are actually two types of pen that every person should own, especially when they want to leave a professional impression. These types are a signature pen, and a working pen.
Your signature pen will be used to write – naturally – your signature, and little personal notes to family and friends. For this pen, you’ll want a good quality pen with a broad or medium point. Blue is a good ink color for a signature pen, since it will stand out from any photocopies so that the original will be easy to recognize. However, if you feel that you need a signature color to go with your signature pen, feel welcome to peruse the many different ink options that are available on the market today. Virtually every color in the rainbow is available in ink.

Your working pen will be used rather heavily, even if you use a computer. This will require a good pen that has the grip and tip size that you find most comfortable. Many people find that finer pointed pens work best for taking notes as they allow for a clearer result and will fit more words to a page. These pens are also great for forms since you can clearly write in their small boxes.

Beyond these elements, you’ll want to consider the following important factors for your working pen:

- Price – though you will want a good quality pen, you have to take into account that you will need to buy refills for them rather frequently. Furthermore, if you’re prone to losing pens, you may not want to invest in a pen that will cost you an arm and a leg.

- Weight and balance – you should always test the way a pen feels in your hand. When shopping for pens, you should only shop online or from a catalog to replace one that you’ve already tested. The weight of your pen can make a very big difference in the way it writes when you use it.

- Ink Supply – this is also very important, as you will need to replace the ink from time to time, and you will want this to be a simple process. Popping in a new cartridge is easy enough, but you won’t want to carry a bottle of ink with you when you travel, even for the most expensive pen.

- Grip – always test the way the pen simply feel sin your hand. Big pens are popular, but not everybody is comfortable with a large pen between their fingers. Your pen should rest along your fingers so that its point flows parallel to the paper. If it sits almost vertically with your fingertips sitting naturally near it’s point, then your pen is not the right size for you.
With this all sorted out, you’ll find yourself being quite proud and loyal to your pen. You’ll enjoy writing much more, and find it a simpler process.

http://www.bizsession.com

How to Choose a Courier Service for Your Business

Selecting the right courier for your business isn’t as obvious a process as you might think. Courier services all have their own strong points and weaknesses, and depending on your needs, you will most certainly find that one caters to you better than another might.

After all, there are an awful lot of different courier service businesses out there, so you may as well take advantage of this selection and choose the right one for you. These businesses are very competitive and are always lowering prices and adding services to try to attract you.
Remember, though, that services are just as important as the price. After all, if the company is not reliable, or doesn’t do what you need it to, even the lowest price won’t be very much good to you.

It is very common today for courier services to try to find their own place in the market by developing a niche. This means that they specialize in a specific industry for which they deliver packages. If you have a specialized type of product that needs to be shipped, this type of courier service might be of especially high value to you.

To find a courier service, make sure to check your Yellow Pages, and ask around with other businesses in your neighborhood. You may even consult the MCAA, which is a trade organization comprised of over 500 messenger and courier services around the globe. Furthermore, the majority of large courier services are available online – another service you may find valuable – so you shouldn’t overlook the net as a place to search for the right courier for you.

Beyond the actual shipping and delivery services, and the prices offered, you should also look into the insurance options provided by the courier you’re considering. Though couriers will not carry cash, there are a great number of other very valuable things that you may ship, so it is important that they carry enough insurance to cover them in the event that something should occur.

Once you’ve found a good courier service, if you are like many businesses, you will probably find yourself sticking with them. After all, you’ve found what you like, and you’re happy with the service. Just make sure that by being loyal, you’re not losing out on the developments in the industry that may be offering something better. This doesn’t necessarily mean that you need to keep hopping from one courier to the next, but if you remain aware of what is around you, your loyalty as a customer might allow you such privileges as a price match, or special services that are offered just to you because of your loyalty.

http://www.bizsession.com

Running a Business in the Age of Telecommunication

Running a Business in the Age of Telecommunication


Telecommunication is a fancy term for any kind of communication that occurs over a distance using an device such as a radio, a telephone, a telegraph, a television, computers, and data communications.

Telephones have become a critical part of today’s business world. It has allowed for high amounts of information transfer at relatively low costs. However, this type of communication is rapidly being replaced by data transmissions. In fact, internet companies are now beginning to take their piece of the telecommunication marketplace using not just the computer, but the telephone too. With voice over the internet technologies growing in popularity and reliability, while their prices drop, they are becoming a serious option for many businesses.

This is especially true among smaller businesses who are looking to cut costs at every level. If your small business uses the telephone a lot, especially to make long distance calls, then you’ll want to take a good look at what IP technology has to offer you over the telephone.
Though there is still a question of sound quality – many complain that the line will, on occasion, sound about the same as a cellular phone call – this is being improved with every passing day, making it a viable option for many businesses who already have internet and can create a very cost effective bundle from their internet provider for providing the phone service as well.

This technology is not yet available in every region, so if you want to take advantage of this service, you will first want to look into what’s available within your region. Assuming that you are in a serviced location, you should then comparison shop among the different carriers. Though your IP provider may offer you a good deal, don’t just sign on without looking into other companies that might be able to show you something even better.

Finally, even if you do have voice over internet phone, you will still want to keep a basic standard phone line in service. This makes local calling much more pleasant, and is very important in times of emergency, such as power failure or lightning strikes. The reliability of conventional telephones is still better, so it is a security measure to maintain at least one basic telephone line. Otherwise, with VOIP, the savings are all yours.

http://www.bizsession.com

Tuesday, January 17, 2006

Hiring a qualified lawyer can make the difference

Hiring a qualified lawyer can make the difference between success and failure for your business. Therefore, the decision you make when you choose your lawyer should be taken very seriously.

True, the reason for hiring a business attorney may not be as obvious as hiring an accountant, but it is just as important nonetheless. Your business lawyer will continuously provide you with critical assistance and advice in virtually every level of your company. This can include everything from compliance to zoning laws to copyrighting advice to incorporating your business, and yes, of course, the dreaded lawsuits and liability.

The first decision you will need to make is between a large and a small firm. While it is important to keep in mind that the larger the firm, the higher the cost will be, there are a few advantages that larger firms can offer over small ones. For one thing, lawyers are an extremely specialized lot. Therefore, if you work with a smaller firm, or even an independent attorney, you may not be offered all of the skills that would be available to you at a large firm where there are specialized lawyers in virtually every department. Furthermore, they provide all of these skills in one place, so that you won’t need to look for a different specialized lawyer every time a new problem pops up – when it may be too late. Furthermore, they have much more sway in their local, regional, and perhaps even national communities. A letter from a large law firm can hold a lot more power than a letter from a solo attorney.

Next, you will need to make sure that – large or small – the firm you choose has the type of attorneys you need to cater to your needs. The following are the most commonly needed types of lawyers:

- Contract lawyers
- Business organization lawyers
- Real estate lawyers
- Tax and license lawyers
- Intellectual property lawyers

With that question answered, you’ll want to ask a few questions of the prospective legal representatives, to make sure that they’re qualified and suited to your needs and expectations. Among these questions should be a direct one about the individual experience of the lawyers. This is normal practice and they should be expecting it. It is also very important that you know the answer, since the fate of your business may lie in the abilities of your attorney.

You will also want to know if the lawyer is well connected, since it is common for a “different” type of problem to pop up when a lawyer – even a specialized lawyer – may need to seek advice from another professional in the industry. For this, your lawyer will need to have connections.

Lastly, you’ll want to ask if the lawyer or the firm has other clients in your industry. This will tell you whether or not your prospective attorney has high amounts of experience in your specific types of requirements.

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The Makings of a Great Human Resources Professional

Human Resources plays a central role in any business with over a few employees, but it has been the target of some rather negative “press” over the last few years. Whether or not those working in HR actually deserve such comments is a matter of opinion, but it is important that new hires to the human resources department be extremely proficient in their work. Furthermore, those who are already working in human resources and who are exceptional in their work should be recognized as such.

But what makes up a great human resources professional? This isn’t easy to define, since the jobs in the HR department are extremely far reaching, and a number of different skills and knowledge-bases are required to accomplish it properly.
To begin with, a superior human resources pro must be a very holistic individual who is ready to step up to the plate and take responsibility for a large range of different tasks without losing motivation when things get tough – because they will.

The primary abilities of a strong human resources team member are split among administrative and different strategic human resources elements. Among these are:

- Reliability – if anybody needs to be counted upon, it is a member of the HR team. HR needs to get the word done, and follow through on all assignments.

- Superior Communication – due to the number of official documents, as well as communications among the different staff members, an HR professional will need fantastic communication skills, both written and verbally.

- Actively listens – an HR professional must be able to take in, comprehend, and synthesize many different ideas and perspectives without being argumentative or closed minded.

- Actively participates – instead of sitting back and waiting to be assigned different tasks, an HR professional must be prepared to do as they are assigned, and take on additional responsibilities as they arise. They must be fully engaged in the work of their team and not simply passively watch the workday go by.

- Problem solver – HR is always faced with a slew of different problems that have arisen due to the very large number of different situations and exceptions that pop up with every day. Therefore, a fantastic problem solving ability is vital for anyone who expects to make it in an HR career.

With these qualities, HR professionals make up a truly exceptional package that should be highly respected and recognized when it is found.

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The Importance of Regular Backups for Your Business

The fact is that no matter how high tech, cutting edge, state of the art, and well protected your computers may be, there will always be times when they fail, have bugs, break down, experience a virus, catch a worm, burn out, or experience some other dilemma – most commonly right before you need a very important file for a very important presentation – that will mean that your files are unavailable from your system as it is. The same goes for other types of disasters such as floods, fires, electrical surges from lightning strikes, and even burglary.

You can protect your computer as much as you want, but nothing that you can do can protect it from fate.

However, just because you lose access to your computer itself shouldn’t mean that you can no longer reach your data. The worst possible situation for your business and your stress level would be to recover your computer after one dilemma or another and find that your vital files are damaged or can’t be retrieved.

Therefore, it is absolutely essential that you implement a proper backup strategy for all of your necessary files. Unfortunately, it normally takes a disaster to make us realize how important backing up your files truly is. So do yourself and your business (and your sanity) a favor, and follow the advice in this article as soon as you can.

All of your data should be backed up once a week at a bare minimum. Anything that is absolutely critical should be backed up even more regularly, such as at the end of every day.

Files that you should back up include only the things that you really need, such as your note files, your spreadsheets, documents, databases, etc. You may also choose to back up your Windows and application configuration files and executables if they are very numerous and you’d consider it excruciating to reinstate them from scratch, however, this makes backing up much more time consuming, and may deter you from doing it, so you may want to stick to the vitals.

When you have the choice between an incremental or a full backup, always choose the full backup option. This ensures that the recovery process is much more simple, direct, and safe – even if the time and disc space is slightly higher as you perform the backup. Should the time come that you need it, you’ll appreciate the extra few seconds that you took.

To perform a backup, you’ll need the right software. Ideally, you’ll want to avoid any software that uses a private or proprietary format – that is, a format that will only work with that one program – and instead choose a more common, standard format such as TAR (for Unix and Linux, but only sometimes for Windows) and ZIP (for virtually every platform).

Once you’ve backed up your data, make sure that you keep it somewhere safe. The best place to keep it is somewhere entirely separate from your computer, since one of the reasons you’re backing up the files is to protect it from a disaster such as flooding or fire. If your backups are in the same room as your computer, it won’t do you much good in that sense. Therefore, try using a bank safe deposit box, or even a relative or friend’s house.

Regular backups of your data is absolutely essential to the proper functioning of a business, not only in case of an emergency, but also for your peace of mind. So do yourself a favor, and backup regularly.

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What Can A Business Consultant Do For Your Business?

No matter how much you think you know about your business, there is always something else that you can learn to make things work more smoothly, more enjoyably, and more profitably. This is the basic reason that business consultants have come to be. They are individuals who have education, experience, skills, and up-to-date knowledge for making your business work as effectively, efficiently, and pleasurably as possible.

Business consultants are especially good for small businesses who are just getting of the ground, who seem to have reached a plateau and cannot find any additional successes, or those who have found that they aren’t achieving the successes that they once were.

By using a business consultant, your company can gain the edge that it needs to take that extra step towards accomplishing its goals. In general, what a skilled business consultant can show you is how to:

- Generate more sales and increase your profits
- Cut unnecessary costs and save money
- Draw new clients
- Better your overall image
- Create a marketing strategy that will work on a limited budget.

Business consultants will get to know your own unique business, and apply techniques and methods that have proven to be the most effective. They learn your situation and implement the very latest in efficacy strategies to ensure that you are maximizing your potential. Your company will function better within its niche in the industry, it will recognize its target market and better appeal to them, and it will function much more efficiently among its different levels.

Consider your business consulting to be a tune-up for your company, allowing it to run much more smoothly. Just as a car will run better when it has had a tune up, its tires are at the right pressure, it’s oil is clean, and it has fresh filters, so will your business function at its best when all of its systems have been checked and calibrated to work at their highest levels.

Very few businesses can include themselves among those that could not benefit from the knowledge and advice offered by a skilled business consultant. If you want to achieve the highest potential of your business, do your homework and find a business consultant who can give you the step ahead that you’ve been waiting for.

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How to Obtain the Right Financing for Your Business

When it comes to starting a small business, or building upon an existing business, entrepreneurs often feel that their options are very limited, and that they should take whatever amount of money, for whatever interest rate, that they can possibly get. Furthermore, the perception seems to be that the faster they can procure this money, the better. Regrettably, this way of thinking often does much more harm than good financially.

Fortunately, though, there are a great deal more options available for consideration than most small business owners initially realize. The trick is to know where and how to look.

When you’re a small business owner, it is especially important that you do your research and find just the right financing for your projects, since every dollar makes much more of a difference to your final outcome than it would if you were a large corporation. This means that you need to look for what many bankers call “smart money”. Smart money has to do with much more than just dollars and cents. It also includes support, expertise to your business, and favorable terms.

The only trouble presented by smart money is the fact that it can sometimes be hard to find when you don’t know where to look. Furthermore, non-smart money can often disguise itself as smart money when you don’t know how to look. This is because smart money is often available only in areas that don’t receive as much notice or publicity.

Also, the trick to smart money doesn’t just have to do with the lending institution, but also has to do with the way that you approach your request for money. Remember that someone who has the capital will want as little risk as possible, and will want to believe in their investment. This means that the higher the risk you present to the lender, the less favorable your lending conditions will be. Therefore, make sure that you are prepared to answer all of the lender’s questions about the product(s) or service(s) that you offer or will be offering. Make sure that you’re working with a lender who has the time and the inclination to listen to you and who wants to find out more about you, or you will know that you’re not working with the best possible opportunity.

If the lender is genuinely interested, and will make the time to allow you to truly illustrate your qualifications for financing, then you will be assured a much more appealing situation than if the potential lender is only willing to look at their own tables and charts in addition to your credit history.

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Monday, January 16, 2006

How to Choose an Accountant for Your Small Business

Just because you own a small business, it doesn’t mean that you know everything (or anything at all) about accounting. Therefore, it’s very common, and often recommended that you seek the help of a professional accountant, a CPA, to assist you with your finances; especially at tax time.

However, it’s important to know that CPAs can do a lot for you other than just your taxes every year. They’re also great resources for advice for your accounting systems, as well as your planning financially, for your retirement, for your estate, and yes, for your taxes. Consider your accountant a member of your small bushiness professional team, just like your lawyer and your banker.

When looking for an accountant for your business, begin by finding some recommendations through places such as other business owners, or even the Chamber of Commerce.

Once you have a few options lined up, you should always practice the 60% rule. This means that you should always find a CPA whose business is made up at least 60% of businesses just like yours. That way, you can be sure that the accountant is very familiar with the latest laws and regulations regarding your situation, because that’s what he or she does all the time.

Make sure that you don’t just hire an accountant without first having an interview with him or her. The interview doesn’t need to be long or formal, but it should include the following questions:

- What type of services they provide
- How long they’ve been in business full-time
- If you can see their license
- If you can see some references
- What benefits they offer over other CPAs

After the interview, make sure that you know the rates of the accountant and understand what is included within those rates. If they have a price list or a rate chart, make sure that you get your own copy of it.

Be certain that you know what type of computer program they prefer that you use in order to keep your records and why they prefer that particular program. Often you’ll be able to save some money by using the recommended program because they are able to use your data files. Frequently, the accountant will even set up some programs for you.

Make sure to interview at least three different accountants before you make your final choice. This will ensure that you have made the best possible decision for all of your business accounting and bookkeeping needs.

Fridays – To Dress-Down, or not to Dress-Down?

As you well know, it has become the habit of many companies to participate in “Dress-Down” or “Casual” Fridays. In fact, it is estimated that nearly three quarters of all offices in North America participate in these policies. Though most people do enjoy the opportunity for business casual, a much more comfortable attire, there are often certain questions which come to mind when Friday morning comes around and it’s time to pick out one’s clothes.

The most important of these questions is, of course, what to wear. Though many businesses do participate in dress-down Fridays, the number that layout dress codes for what is appropriate on these days is much lower. Furthermore, the definition of casual business attire seems to vary from person to person, making it difficult to create a uniform idea of what is acceptable. This is because casual dress is dependent upon so many different variables, such as gender, type of business, geographic location, and the job’s required daily tasks.

All the same, when it comes to dress-down days, as long as you use your common sense, then there shouldn’t be a problem. Aim to wear clothes that are neat, clean, and that match, as opposed to those that are revealing, sloppy or wrinkled, dirty or stained, as well as those with offensive or tasteless messages printed on them. Try to continue to look professional, even if you are not wearing your more formal work clothing.

There have been a number of very pleasant benefits to wearing casual business clothing at least one day per week, as well as a few problems as well.

As far as the benefits are concerned, there is a notable improvement in employee morale when employees are allowed to dress in a business casual style. Productivity tends to increase, as does communication among team members and their managers.

However, when employees are permitted to wear casual clothing, issues about dress code propriety become much more present. Furthermore, due to the nature of casual clothing – with its great diversity, and thus its lack of uniformity, as well as its divergence from the traditional conformity of business dress – causes some people to feel less presentable when they are in professional situations. They may not be taken as seriously, and may not be viewed as being as effective as they would when they are dressed more conventionally.

As long as dress-down days in offices are limited to Fridays, any disadvantages faced by casual clothing seems to be overcome by the great advantages. It seems that it is only among companies that have allowed “Casual Fridays” to occur every day that the disadvantages outweigh the advantages of the enjoyment of dress-down Fridays.